"Mr. Claus delivers the magic. We deliver everything else!"
"Aww, two lovely letters arrived for my girls this morning from the North Pole! They are fantastic, with so much detail I could have written them myself, but beautifully presented. I'm over the moon with them so thanks to all the elves who did such a super job! couldn't recommend highly enough."
"I can honestly say this is the best Santa letter company around. Each letter is so personal none of this template stuff and repeating the same thing to each child. I received my children's letters this morning (i haven't given them to them yet) There is so much care and detail put into them. They even went back to my info i gave last year and put it in the letter to, which was just fantastic.I have recommended Santa Answers to loads of people already and I will most definitely be back again next year. Thank you and Happy Christmas x"
"For the 3rd year in a row, these letters have brought tears to my eyes! They are amazing. I just love the way they refer back to previous years! I can’t recommend them highly enough! They are a keepsake and so professional. Thank you so so much.. the kids receiving these is such a big part of Christmas"
"My two boys received their letters from Santa today. Absolutely amazing. The details I gave were written beautifully I had tears in my eyes reading them. The excitement was unbelievable. Pure Magic. Thank you Santa's Answers!"
"Just received santa''s letter, omg where to begin it's no wonder I still believe in the magic of Christmas when things like this come through the post for kids lol this letter was so special as I am sure this year will definitely still have the magic of Christmas and after this letter might even get next year. the amount of detail the elves put into this letter from 2 or 3 lines of information is absolutely phenomenal. My eyes were filling up reading it, the only small thing I feel they could change and it may not suit everyone but the full address like on the delivery address could be the same on the child's envelope (especially for older kids who could question how they knew what number door/street ) but that is only a small change and not a downfall. Keep up the amazing work elves can't wait to see the child's reaction"
"These are by far the best Santa letters I've ever seen, I was amazed at all the personal detail and funny cute touches added also. My three children loved there letters and gift pack from the North pole .. The eldest was stunned at the stuff Santa knew and that he really is watching all year round .. I was so lucky to win these in a competition but after seeing them I know where I'll be ordering next year. Thank you again. These will be kept in there memory boxes. Happy New Year."
"Excellent service!! I have received the letter for my daughter and it’s the best letter I have seen, they think of everything and make it so so personal, I’ll be definitely ordering from here again X"
"My kids (8 and 6years old) were sooo excited opening letters from Santa today. :-) They could not believe how much details Santa actually knew about them ;-) Letters were very nicely written. Kids also got reindeer food, picture of Santa, stickers and colouring pages. Well worth the price. Recommend to all parents,grandparents etc who want their little ones feel extra special at Christmas time. Thank you Santa ;-)"
"Couldn't rate this service highly enough.. letters are beautifully done & plenty info included in them. 3 vry happy kids. Lovely to deal with very prompt. What more can i say just fab. Thanks a mill x"
"So so happy I ordered my answer from Santa package from you! Def the best I've ever seen! And the reindeer food?! What an amazingly magical idea . Dylan was in awe at how personalized his letter was, the look on his little face . Thank you so much, and I will def be ordering another next year ..."
"Hi just received our little boys letter this morning and wow I actually can't thank you enough it was excellent the depth and taught that went into it about his daddy been in the Lebanon actually had us all in tears. Daddy was a very happy man too. Big thank you have a fabulous Christmas. We will treasure that letter X"
"THE most amazing Santa's letters possible. This is the third year my two girls have received them and when Santa read what was going on in our lives at the moment he sent me a special letter too with such amazing heartfelt encouragement. Truly magical"
"We just received santas letters & this is the 2nd year Santa has written, the detail is fantastic, couldn't believe Santa remembered details from last years letters. They are so special, thank you, worth saving for years to come. And was able to make reference to a sad issue in such a beautiful way.. Thank you. Can't recommend highly enough."
"Kyle received a lovely letter today off santa for being such a good boy :) Such a brilliant idea with so much thought put into it including A letter , Reindeer Food , Christmas Stickers & Colouring Sheets all for €10.95. All Credits go to Santa's Answers !! Thank you so much we wish you a Happy Christmas & A Happy New Year"
"My 7 year old twins got their Santa letters today and they were absolutely thrilled! Not only were they beautifully presented in personal envelopes but the letters were beautifully written with all the details given incorporated so well into the fairly lengthy letter. Zac and Eve were mesmerized that Santa knew so much about them!! I was as thrilled as they were to be honest.... I’m 45 but still very much a child at heart at Christmas!! Thank you so much guys I would recommend you to everyone I know with young kids. Happy Christmas 😘💕🎄🎅🏻"
Who We Are
Santa's Answers grew out of the need for Santa Claus and his team to meet an ever-growing demand for personal interaction from internet- and social-media-saturated children and their parents.
Following a lengthy selection process, Santa's Answers were chosen during the summer of 2016 to be Santa's exclusive ordering, packaging and delivery partners for the sending of unique, personal reply letters to your child. Having spent the past two years earning the trust and respect of Mr. Claus himself, we are delighted to announce that we have just entered into a new contract which will keep us in The North Pole until at least 2118 (Santa doesn't like to commit to anything beyond a single century)
This is a very exciting time for our company. We have spent the past few months getting moved into our brand new, purpose-built headquarters in Jingle Bell Business Campus right here in the heart of The North Pole. We have been working closely with Santa, Mrs. Claus and the entire Elf Team and completing our own rigorous hiring process to ensure that we have the best people and elves in place to meet the significant logistics and supply-chain management challenges faced every Christmas season here in The North Pole.
What We Do
We are the exclusive official partners of Santa Claus for the ordering, packaging and delivery of all reply letters sent from Santa's workshop in The North Pole to millions of children all around the world.
As international leaders in logistics and supply-chain management, we can offer you a guaranteed response to your child's letter, personally written by Santa Claus himself.
We also offer a selection of Christmas-themed extras to accompany your child's letter, including the actual reindeer food used every day here in the North Pole Stables and a set of exclusive Christmas Stickers designed by Internationally-renowned artist Crispin Yvenne.
Why Choose Us?
Unlike other companies who offer counterfeit letters made from poor quality generic templates, we have negotiated exclusive and unrestricted access to the writing desk of Santa Claus himself.
From our office in The North Pole we interact daily with Santa, Mrs. Claus and the entire team of elves to ensure that your child's letter to Santa is located amongst the millions of letters received here at North Pole Station. Once located, we will put that letter directly into the hands of Santa Claus who will compose, write and sign a unique, personal response for your child.
Once completed by Santa, our expert delivery team will package your letter together with a selection of exclusive extras and deliver them to your child in a beautiful themed envelope, stamped and postmarked right here in The North Pole.
We are very proud to have an exclusive partnership with Santa Claus for the ordering, packaging and delivery of all reply letters sent from Santa's Workshop in The North Pole directly to millions of children all around the world.
We have three exclusive letter designs for you to choose from. You can select which style you would prefer Santa to write when placing your order. You can see an example of each of the three styles below.
Each of the letter styles features Santa's genuine signature and the official seal of Santa's Workshop. All letters come presented in a beautiful themed envelope featuring your child's name and location, an exclusive North Pole postage stamp and a certified North Pole postmark.
Our packaging and distribution team, under the watchful eye of our head elf, Carol, will collect the completed letters from Santa and distribute them (unsealed inside a plain white envelope) to YOU (Yuletide Order Undertakings, our local delivery network) for final verification and onward delivery to their final recipient.
"Santa's Stationery"Order Now
Exclusive items direct from The North Pole to add a little bit of extra magic to your child's letter from Santa.
Santa just loves to be organised - Ordering multiple letters at the same time lets him better manage his busy schedule, and earns you a very genersous discount!
Although we will never be able to compete with the altruistic, unreserved generosity of the one and only Santa Claus (with his fancy-schmancy magic toy factory and his flying reindeer and his "As long as you are good I can bring you everything your heart desires"), we will do everything we can to help ease the financial burden faced by all parents during this wonderful season of giving and goodwill.
Our multi-buy discount scheme is very simple:
All of our package options are eligible for the above discounts, and you are free to order them in any combination you like. The discounts are based only on the number of letters you order.
If you are ordering more than four letters, we charge a flat fee of €3.95 per each additional (up to) four items. For example - If you order between five and eight letters, you will be charged a flat fee of €3.95. For between nine and twelve letters, delivery would rise to €7.90.
Letters will be delivered from our distribution centre in Ireland* to YOU (Yuletide Order Undertakings, our local delivery network) by the regular postal service.All orders will be delivered unsealed in a plain white envelope for security reasons. YOU will perform a final verification of all details before sealing the envelope and completing onward delivery to the final recipient using customary local delivery methods.
Although our letters are initially packaged and dispatched from our office in The North Pole, all estimated delivery times will be calculated from our main distribution hub in Ireland* to your destination.
The final order date for guaranteed pre-Christmas delivery in Ireland* or Great Britain is December 14th 2018.
For Mainland Europe, the last date for ordering to guarantee pre-Christmas delivery is December 12th 2018.
Unfortunately, we cannot guarantee pre-Christmas delivery for any Worldwide orders (outside Europe) placed with us after December 5th 2018.
If you wish to order a letter after these dates, pre-Christmas delivery may still be possible. Please contact us before ordering and our specialist Elf delivery team will do whatever we can to try to ensure your child is not disappointed.
*North Pole Letter Delivery Inc. trading as Santa's Answers are a fully bonded and certified member of the Global Board of Make-Believe and Fantasy Companies. As such, we are duty-bound to be fully tax-compliant and to obey all applicable European and International tax law. We just so happen to really like Ireland. We hold a particularly special place in our hearts for their beautiful green fields, their wonderful, friendly people and their exceptionally low Corporate Tax Rate.
Get In Touch
Meet The Team